the secret world of DCSI’s Screening Unit unrevealed

the black box that keeps the Screening Unit’s processes hidden from the public
Jacinta: Ok so let’s do a deep dive into the screening unit, the processes involved, the law that’s being followed, the staffing, the numbers of people being processed, time frames, consequences, pushback, serious possibilities of redress, anything else we can think of.
Canto: So here’s the situation as it stands. I received the letter from the DCSI screening unit on October 30 last year claiming that I ‘pose a risk to the safety of children’. I filed an application for a review of this decision on October 31, and the review is registered as having been commenced on that day. As a result of that DCSI decision, I was suspended from my teaching position, without pay, on November 10, the day my five-week contract was completed. I’ve been working from contract to contract, like most of the teaching staff where I work, or worked, though I was given ‘priority’ as a teacher about two years ago.
Jacinta: So you’ll get your job back if the DCSI’s decision is overturned.
Canto: I don’t know if there’s any guarantee of that. I was told, too, by a lawyer from the Legal Services Commission (I’ve called the LSC three times so far about all this) that I should have a right to some pay even as a casual, but I’m feeling cowardly about making any demands upon my employer, because I really really don’t want to lose my job.
Jacinta: So today is March 6, and it’s been well over 4 months since your appeal was lodged.
Canto: Yes and I’ve written two emails of complaint to the screening unit, and I’ve made an official complaint to the Ombudsman’s office. A rep from the Ombudsman has emailed me twice since, and now my review has been given ‘priority’. Last week a woman from the screening unit rang me, asking me to resend information that I’d already supplied. She explained that attached materials often got lost in the to and fro of emails within the screening unit – which didn’t inspire me with confidence. She also assured me that, once I’d resent the materials, she would quickly shunt me along the line to the next assessor in the process, because I was now a ‘priority case’. This, after four months! I’d hate to think of the wait for those who aren’t given priority. Six months, a year, two years? It’s a very destructive and demoralising process.
Jacinta: For the innocent, which of course you are. So while you’re waiting, I suppose you’ll want to find out more about this screening process. It has become more rigorous, it seems. What triggered this more rigorous screening process, and when was it established? Has the screening unit been bolstered, in terms of resources and staffing, to deal with this more rigorous and time-consuming screening process?
Canto: Yes I’ll try to find out more about this online, because again I’m again a little cowardly about approaching DCSI directly. They’ll think I’m a trouble-making nuisance.
Jacinta: Good god Canto, you’re an innocent man who’s been dealt pretty shabbily, first by the police, than the DPP and now the DCSI, and you’re worried about raising a fuss?
Canto: Well, also, to be honest, I don’t think DCSI will be very co-operative.
Jacinta: There’s really nothing online about this. Nobody appears to be protesting apart from yourself, not online at any rate. There’s nothing negative at all about the Screening Unit, The ‘Me Too’ movement is featured strongly, and there’s a lot of irritation online that false allegations are given a lot of attention when under-reporting of real cases of sexual abuse, harassment and so forth, is more of a problem. So it’s not a good environment for bringing all this up. I suppose at least it wasn’t a female that falsely accused you. Females are considered more reliable.
Canto: Well, I’ve received an update from the Ombudsman’s office. Here’s the most important part of it:
As you are aware I have been assessing the processing of your application for a child related screening clearance. I have been provided with updates from the department and your application is still with the Assessment Team. I understand your initial application took 7 months to process. In the department’s assessment you would be aware that the department is considering such information as your disclosable court outcomes from 2006 offences. The department should have advised you that your review is being managed by a team of people who process your application independently from the initial application process. I would anticipate given the current backlog of applications the department is processing that your application may still take some weeks to finalise. This office has met with Screening Unit Officers and the Ombudsman has also met with the Chief Executive of DCSI, Mr Tony Harrison, about the delays in the processing of more complex applications. The department is considering strategies to counter the delay and our office will be advised of their progress. At this stage I do not think it is reasonable for this office to continue to monitor your individual application and I will now close your file. I understand that you are anxious to have your application finalised and invite you to recontact our office in approximately four to six weeks if your application is not finalised.
I’ve put the expression ‘2006 offences’ in bold because the expression was offensive to me, they were of course alleged offences, which were never even tested or explored in court let alone proven. But I don’t think the woman meant to offend me, it was inadvertent.
Jacinta: But wording matters hugely to the innocent, I understand. Anyway the letter provides useful information – you now know that the CEO of DCSI is Tony Harrison, and you learned previously that Kelly Tattersall is the director of the Screening Unit. Above all you’ve learned that there is in fact a backlog of applications and that they’re ‘considering strategies’ to counter the delay. It’s a very slight glimpse through the opacity of the Unit’s workings…
Canto: Another quibble I have – and you’re right, wording matters hugely to the innocent – is the reference to my case as ‘complex’. I don’t see it as complex at all, it’s extremely straightforward, but it was made complex by the behaviour of the police and the DPP.
Jacinta: I’ve found Tattersall on Linked-in. She’s been director of the Screening Unit since May 2013, so she would definitely know something you want to know – whether this ‘rigorous’ screening has been going on for the whole of her period in office, or whether it’s new, and exactly how new it is. She would also know, of course, just how many of these ‘complex cases’ there are. It’s so effing difficult to get any information.
Canto: Another person, who would know, of course, is this Tony Harrison. Just searching on him leads me to the ‘about us’ section of DCSI online. The department is overseen by the state minister Zoe Bettison. The website lists the Screening Unit as one of its assets, but I’m blocked from accessing it. It’s quite literally a black box!
Jacinta: Well I can understand the need for privacy of course, but the lack of public access to its general processes is a problem, to put it mildly. Sunlight is the best…. you know.
Canto: For what it’s worth, I’ve downloaded ta copy of the state’s Children’s Protection Act 1993, updated only last month, and we might look more deeply into that next time.
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